PRIVACY POLICY
1. Introduction
At Swift Stream Tech (“we”, “us”, “our”), accessible via swiftstreamtech.com, your privacy and the protection of your personal data are of paramount importance. We are fully committed to safeguarding your information and handling it in a transparent, secure, and lawful manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of swiftstreamtech.com and covers all personal data collected through this website and related communications. For the purposes of the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), Swift Stream Tech is the Data Controller responsible for determining the purposes and means of processing your personal data.
3. Categories of Data Processed
We process the following categories of personal information:
3.1. Usage Data
Information about your interactions with our site, including IP address, browser type, device identifiers, page views, duration of visit, and navigation paths.
3.2. Account Data
Information you provide during account creation or purchases, including your full name, billing/shipping address, email address, and telephone number.
3.3. Profile Data
Information related to your activities and preferences on our website, such as purchase history, saved items, and user-generated content.
3.4. Communication Data
Records of our communication with you, including support requests, feedback, inquiries, and any related correspondence.
3.5. Technical Data
Information about your device and technology used to access our services, such as operating system, internet service provider, language settings, and system configuration.
3.6. Transaction Data
Details regarding transactions initiated on swiftstreamtech.com, including payment card data (processed securely by third-party providers), delivery and fulfillment information, and order history.
3.7. Preference Data
Data concerning your preferences, including your consent to receive marketing materials and areas of product interest.
4. Legal Bases for Processing
Swift Stream Tech processes personal data on the following legal bases, as required by the GDPR:
– Consent: When you explicitly permit us to process your data for specified purposes, such as marketing communications.
– Contract: Where processing is necessary for the performance of a contract with you, such as billing and order fulfillment.
– Legal Obligation: Where we are legally required to process data, such as tax compliance.
– Legitimate Interest: Where processing is reasonably necessary to pursue our legitimate interests (such as website improvement, fraud prevention, and business development), provided that such interests are not overridden by your fundamental rights and freedoms.
5. Your Rights
As a data subject under the GDPR and/or a consumer under the CCPA, you may exercise the following rights in respect to your personal data:
– Right of Access: Request insight into what data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, where legally applicable.
– Right to Restriction: Object to the processing or request restriction of your personal data in certain circumstances.
– Right to Portability: Receive a copy of your data in a structured, commonly used, and machine-readable format.
– Right to Object: Withdraw consent or object to direct marketing or profiling activities.
– Right Not to Be Subject to Automated Decision-Making: We do not use your data to make automated decisions without human involvement.
Requests regarding your rights should be directed to [email protected] and will be addressed in accordance with applicable legal timelines.
6. Security Measures
We implement robust technical and organizational security measures to safeguard your personal data. These include:
– Industry-standard encryption (SSL/TLS) protocols for data transmission.
– Controlled access to data based on role and business requirements.
– Secure backup and recovery protocols.
– Regular employee privacy training and internal audits.
Despite our best efforts, no system is completely infallible. We therefore encourage users to also take personal precautions when sharing data online.
7. International Data Transfers
Where data transfers occur outside the European Economic Area (EEA) or other regulated jurisdictions, we ensure appropriate safeguards are in place. These may include EU Standard Contractual Clauses, adequacy decisions by the European Commission, or reliance on certified service providers under legally recognized frameworks.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods include, but are not limited to:
– Account Data: retained while your account is active and up to 6 years for legal compliance.
– Transaction Data: retained for up to 7 years for financial reporting.
– Communication Data: retained for up to 3 years to ensure continuity and service quality.
– Marketing Preferences: stored until consent is revoked.
– Technical and Usage Data: generally anonymized and retained indefinitely for analytics purposes, unless otherwise required.
9. Cookie Policy
swiftstreamtech.com employs cookies and similar technologies to enhance user experience. We use the following types of cookies:
– Strictly Necessary Cookies: Required for the site to function (e.g., account login, shopping cart).
– Functional Cookies: Enable enhanced personalization, such as remembering settings and preferences.
– Analytics Cookies: Help us understand user interaction with our website, enabling performance optimization.
– Performance Cookies: Support site performance, speed, and load balancing features.
10. Cookie Management & GDPR/CCPA Compliance
Before placing non-essential cookies, we request explicit user consent in accordance with GDPR. Users visiting swiftstreamtech.com from jurisdictions governed by CCPA will also receive notice of data collection and the ability to opt-out via our cookie banner or settings.
Users may control and delete cookies through browser settings or by using industry-standard opt-out tools. Note that some site features may not function properly without cookies.
11. Children’s Privacy
Use of our website and services is not intended for individuals under the age of 13. We do not knowingly collect or process personal data relating to children. If we discover that we have collected data from a child without parental consent, we will delete such information promptly.
12. Policy Updates
This Privacy Policy may be updated to reflect changes in legal obligations, technology, or business practices. Users will be notified of any material changes through swiftstreamtech.com or via email when appropriate, and continued use of our services constitutes acknowledgment of the updated policy.
13. Contact
For any privacy-related questions, data access requests, or complaints, please contact:
Swift Stream Tech
Email: [email protected]
Website: https://swiftstreamtech.com
We are committed to resolving any privacy concerns in a timely and respectful manner.
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Swift Stream Tech complies with all applicable data privacy laws, including the GDPR and CCPA. For any concerns regarding the privacy of your data, we encourage you to reach out to us at [email protected].